opportunities

OPPORTUNITIES. OPPORTUNITIES.

Why Universal Works?

Universal Works is a down-to-earth but dedicated group of people who love what they do, and love what they wear. We put great design, community and trying to do the right thing at the heart of what we do, always approaching our work with responsibility, passion and a sense of humour. We are constantly striving to drive a culture we are proud of, and whether we are having a chat around the coffee machine or a company wide meeting, everyone feels heard. A creative bunch with a keen eye for clothing, there is a real excitement around the future of UW and how we will all be involved in getting there.

Our perks include competitive salaries and holiday allowance, enhanced maternity and paternity leave, flexible working policies and (the one you were waiting for) a very decent clothing discount and allowance. Staff are given the opportunity to give back, with plenty of charity volunteering days and initiatives.

Our growing team work from an office that has some of the best views in Nottingham, a warehouse and design studio not far from our HQ, and our stores in Nottingham and London. We are stocked across the globe from Los Angeles to Seoul—so you will never be too far from a Universal Works product anywhere in the world.

People Generalist (HR Officer)

Location: Head Office, Nottingham.
Contract Type: Full Time Permanent.
Hours: Monday to Thursday 09:00 - 17:30, Friday 09:00 - 15:00.
Reporting to: HR Manager.

Why Universal Works?

Universal Works began with a simple idea: to make good, honest clothes that people want to wear for years. We've grown into a respected independent British clothing brand with a loyal following, while remaining a close-knit team across our head office, warehouse and stores, where every contribution matters. This is an opportunity to join a developing People function, with the chance to shape how we work and enjoy real variety in your role. If you value doing things well, want to work somewhere with character, and would like to make a real difference, we'd love to hear from you.

Are you a proactive, customer-focused HR professional looking to take ownership of day-to-day people operations? Working closely with our HR Manager, you will serve as the reliable first point of contact for managers and employees across the organisationFrom onboarding new team members to supporting employee relations and coordinating engagement initiatives, you will play a central role in keeping our HR function running smoothly.

Own end-to-end employee lifecycle admin: including new starters, contract changes, family leave, absences, and leavers.
Answering people queries clearly and consistently: explaining policy and escalating when appropriate
Supporting employee relations cases: preparing letters and meeting packs, and taking notes at hearings
Recruitment and onboarding: coordinating recruitment - posting adverts, shortlisting support, scheduling and supporting managers to deliver a welcoming onboarding experience
Maintaining our people records: accurate and secure record keeping
Culture and engagement: support with benefits administration, health and safety coordination, training tracking and company events
Help shape People Operations: spotting what could work better, and helping us improve people processes

Qualifications & Knowledge: CIPD Level 3 qualified (or equivalent hands-on experience in a generalist HR role) with a solid working knowledge of UK employment law.
Practical Experience: Proven track record managing employee lifecycle admin, supporting ER casework, and handling confidential or sensitive information in compliance with GDPR.
Accuracy & Workload Management: High attention to detail and accuracy with data and written work, paired with ability to prioritise workload effectively around fixed deadlines.
Communication Skills: Excellent written and verbal communication, with the ability to explain HR policies clearly and tactfully.
Tech & Systems: Confident using Microsoft 365 (Word , Excel, Outlook, SharePoint).

It would also be a bonus if you have experience with recruitment, payroll input, BrightHR or a similar HR system, health and safety administration, or supporting teams across multiple sites. A background in fashion, apparel, retail or consumer goods would also be an advantage.

A real say in how a People function is run.
Competitive salary.
28 days of holiday increasing after your first year with us.
Generous employee discount and clothing allowance.
Access to discounts platform and employee assistant programme.

How to apply?

Please send your CV and a cover letter to jobs@universalworks.live by end of Monday 5th October 2026.

Shortlisting will commence from 6th October 2026.

In accordance with the General Data Protection Regulation (GDPR), Universal Works Limited of 16 The Ropewalk, Nottingham, NG1 5DT has implemented this privacy notice to inform you, as prospective employees of our Company, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.

You can find the policy here.

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